Acknowledgments |
Introduction |
Part I. |
Playing the Business Plan Game |
1.What Is a Business Plan and Why Should I Write One? | 9 |
2.Previewing the Business Plan: The Best Type for You | 26 |
| Exhibit 2-1: Software Publishing Corp.: Financing Proposal | 36 |
| Exhibit 2-2: People Express: Contents and Introduction | 39 |
| Exhibit 2-3: Celestial Seasonings: Overarching Values | 43 |
3.Preparation Rules: Behind the Scenes with the Experts | 44 |
| Exhibit 3-1: Pizza Hut: Mission and Philosophy | 52 |
| Exhibit 3-2: Celestial Seasonings: 1984 Gap Analysis | 53 |
4.Using the Executive Summary as a Guiding Light | 54 |
| Exhibit 4-1: Executive Summary: Electronic Components Inc. | 67 |
| Exhibit 4-2: Executive Summary: People Express | 68 |
Part II. |
Answering the Key Business Questions |
5.Company Strategy: What's Your Identity? | 73 |
| Exhibit 5-1: Pizza Hut: Company History | 87 |
| Exhibit 5-2: Pizza Hut: The Current Status of the Company | 90 |
| Exhibit 5-3: Pizza Hut: Corporate Strategy | 94 |
6.Marketing Issues: Who Are the Buyers? | 95 |
| Exhibit 6-1: Ben & Jerry's: Assessing the Competition | 107 |
| Exhibit 6-2: Pizza Hut: Assessing the Competition | 109 |
7.Product/Service Issues: What Are You Selling? | 112 |
| Exhibit 7-1: People Express: Assessing Service Issues | 122 |
| Exhibit 7-2: Ben & Jerry's: Assessing Product Issues | 124 |
8.Sales and Promotion Issues: How Do You Sell? | 126 |
| Exhibit 8-1: Software Publishing Corp.: Formulating a Sales Program | 137 |
| Exhibit 8-2: Celestial Seasonings: Strategy for a Mass-Market Promotion      | 138 |
9.Financial Issues: How Are You Doing? | 144 |
| Exhibit 9-1: Standard Cash Flow Statement | 158 |
| Exhibit 9-2: ABC Architectural Services: Monthly Cash Flow Statement | 159 |
| Exhibit 9-3: ABC Architectural Services: Monthly Cash Flow Projections | 160 |
| Exhibit 9-4: Standard Quarterly Income Statement | 161 |
| Exhibit 9-5: Standard Balance Sheet | 162 |
| Exhibit 9-6: People Express: Forecast Assumptions | 163 |
| Exhibit 9-6a: People Express: Preliminary Operating Plan | 165 |
| Exhibit 9-6b: People Express: Preliminary Statement of Results | 167 |
Part III. |
Completing the Plan |
10.Tailoring the Plan | 171 |
11.Writing and Packaging the Plan: Coming Full Circle | 180 |
| Exhibit 11-1: Confidentiality Statement | 191 |
Part IV. |
Conclusion |
12.Making the Plan Work for You | 195 |
Exercises | 205 |
Index | 229 |